We train system administrators to keep production running. Not theory slides—real drills, real playbooks, real configurations you'll actually use at 2 a.m. when something breaks.
Four training tracks. Each one built around the problems your team actually faces in production—not abstract concepts from a textbook.
Infrastructure reliability isn't luck. It's architecture, failover testing, and SLA management done right. We'll walk your team through redundancy patterns, capacity planning, and the kind of failure-mode analysis that keeps pages from firing.
When something goes sideways, your team needs a framework—not a frantic Slack thread. This track covers incident command structures, communication templates, post-mortem facilitation, and runbook creation that actually sticks.
Managing 14 servers is one thing. Managing 1,400 without configuration drift? That's a discipline. We cover configuration management platforms at scale, drift detection strategies, policy enforcement, and the version control habits that keep environments consistent.
Alert fatigue is real, and most of it comes from bad signal design. This track teaches monitoring pipeline architecture, alerting strategies that reduce noise by 60–70%, and observability practices that make debugging faster—not more confusing.
We don't cover networking, database administration, or application development. Different disciplines, different providers.
Two tiers. Pick the depth your team needs. Both include the same core labs and materials.
Core training track
Full immersion + ongoing support
Volume pricing available for teams of 8+. 14-day refund policy on all courses.
Onboarding took longer than expected—about 3 weeks instead of 1—but the content itself was worth the wait. Our mean time to recovery dropped from 47 minutes to under 12 after the Incident Playbook track. The runbooks they helped us build are still in use 18 months later, which says a lot.
Marcus Ellingham
VP of Infrastructure, Financial Services (87 servers)
We sent 11 admins through the Config Forge track last spring. Configuration drift incidents went from ~6 per month to zero in the first quarter after training. Zero. I've never been able to say that before.
Dana Cho
Director of IT Operations, Healthcare
The Signal Tower course changed how we think about alerts. We cut our notification volume by 63% and haven't missed a single real incident since. Our on-call engineers actually sleep now.
James Okafor
SRE Lead, E-commerce Platform (200+ nodes)
Both. We run public cohorts remotely (live, not recorded) and we'll come on-site for private groups of 8 or more anywhere in the continental US. The labs work the same either way—you get your own cloud-based environment.
Public cohorts cap at 16 people. Private on-site sessions usually run between 8 and 24. We've done groups as large as 40, but honestly the experience is better under 20—more hands-on time, more questions answered.
We teach principles and patterns that apply across tools. The labs use open-source configuration management platforms and monitoring tools, but the frameworks transfer to whatever your team's already running. We're not tied to any vendor.
Full refund within 14 days of purchase, no questions asked. If you've already started the course and decide it's not for you, we'll prorate the refund based on days completed. We've processed 23 refunds in 10 years—it doesn't happen often, but the option's there.
Absolutely. About 40% of our corporate clients bundle two or more tracks. We'll build a custom schedule, usually over 1–2 weeks, and there's a 15% discount when you book three or more tracks together. Reach out and we'll scope it.
You should be comfortable on the command line and have at least 1–2 years managing Linux or Windows servers in a professional setting. These aren't beginner courses. We assume you already know what a service file is and have opinions about log rotation.
Get in touch. We'll talk through your team's gaps, recommend the right tracks, and send over a proposal within 48 hours.
Send Us a MessageTell us about your team, what you're dealing with, and what you'd like them to be better at. We'll get back to you within one business day.
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